SERVICE & FAQ

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  • Pre-sale Service

    Our technical support team which have the professional knowledge level will help you to provide excellent and economic solution of material handling equipment. Our mission is working through professional consultation, exquisite technical support and rigorous work attitude, to provide you with the comprehensive feasible high quality and standard solution in order to constantly meet your needs, and finally achieve satisfactory results.

    As a good adviser and assistant of clients, we can enable them to get rich and generous returns :
    Customized economic handling solution
    Promote the working frequency
    Save Technique Cost
    Automatic guided vehicle magnet guidance
  • Service during the sale
    BEFANBY provide free technical guidance, drawing and documents
    BEFANBY Promise 24 hours online to service for you
    BEFANBY engineer will visit the working sit to detection
    BEFANBY will take full responsibility for arranging your trip and keeping you safe if visit our factory
    BEFANBY provide 2 year warranty
    Electric self propelled transporter
  • After-sale Service
    Free provide rail construction drawing
    Free guide to debugging and installation on line
    BEFANBY engineer support installation on working site if necessary
    Any problems during the warranty period, free repairs is supported
    Omnidirectional electric mover
  • Quality Assurance

    Quality is one of the main concerns we lay emphasis on. BEFANBY team of quality control and testing experts closely scrutinize the complete manufacturing process to ensue avoiding any discrepancy throughout. We have also set up a highly sophisticated quality testing facility to ensure defect free products at clients end. We acquire our products from reliable and quality oriented vendors. Hence, quality of the products is guaranteed. The stock of products procured by us is quality inspected at the vendor’s premises.

    Electric heavy duty transporter